We are a small store that is quickly growing, and we have been blown away by all of the support and orders that have come through our online store! Below you'll find some information about our shipping process and policies. If you have any further questions, please feel free to contact our shipping team any time via email at ask@wecultivate.homes. 

PROCESSING

Our team works diligently to fulfill orders as efficiently as possible. When placing your order, please allow 2-3 business days for your order to be processed. Please keep in mind that this processing time is needed, regardless of the shipping method you choose. Once your order has been fulfilled and sent out for shipping, you will receive a confirmation email to the email address you provided at the time of checkout.

SHIPPING

All orders are shipped via UPS Ground or USPS. Domestic orders typically arrive within 2-5 business days, depending on the shipping option selected, however these times can vary based on factors such as inclement weather delays, etc. Please keep these shipping times and factors in mind when placing your order. We do not currently ship outside of the US.

All shipping costs will be automatically factored in under the shipping section when placing your order. This expense will vary based on the shipping location and the size and weight of the package.

RETURNS AND REFUNDS

If you’d like to return your item, our team will gladly work with you. If you’d like to return or exchange your item, please email us at ask@wecultivate.homes with your original order number and which item you’d like to return. Refunds and exchanges are dealt with on a case-by-case basis and we cannot refund initial shipping costs. When making a return, the customer may be asked to cover the cost of shipping. Please note that only unused and undamaged merchandise is eligible for a refund.